Before the Performance: FAQ
Welcome to the Amarillo Symphony. If you are attending your first symphony performance, you may want answers to some of the following frequently asked questions:
There is no dress code! We welcome you in the attire you feel comfortable in. Most people consider a concert by the Amarillo Symphony to be a special event, and tend to dress for the occasion – in suits and ties, or “business casual.” That said, you’ll see everything from cowboy hats to cocktail dresses!
No. One of the great joys of going to an Amarillo Symphony concert is being introduced to a great piece of music you’ve never heard before. Some regular attenders do find they appreciate the performance more if they listen to a recording of the piece before the concert, so they can better anticipate their favorite parts. And many audience members find it enhances their enjoyment of the music if they take the time before the performance to read details of the performance.
Attending an Amarillo Symphony concert is an exciting occasion and we welcome photos for keep sake or short videos of your experience for social media! However, we require that you silence all cell phones and other electronic devices before the performance begins—and that you check to see that they are again silenced after intermission. Please limit the use of cellphones during the performance.
Tickets may be purchased in person, over the phone, and online.
In person tickets may be purchased in advanced at the Amarillo Symphony office in Downtown Amarillo at 301 S. Polk St. Suite 700 or at the Civic Center Box Office at 401 S. Buchanan St. They may also be purchased in-person an hour before the performance at the Globe-News Center for the Performing Arts Box Office on the south side of the building.
Tickets may be purchased over the phone by calling the Amarillo Symphony office at 806.376.8782. Office hours are Monday-Friday 9am-5pm.
Tickets may be purchased online from https://amarillosymphony.org/ticketing-subscriptions/upcoming-events/
The Globe-News Center for the Performing Arts is the home of the Amarillo Symphony; it is an incredible venue set in downtown Amarillo. For more information on what downtown and the surrounding area has to offer, please follow this link.
At 6:45pm before each masterworks performance in the upstairs lobby of the GNC, music director George Jackson hosts “Behind the Baton” a free pre-concert talk. We welcome all patrons to this immerse event!
We suggest you arrive 30 minutes before the concert is scheduled to begin. That will give you plenty of time to find your seat, relax, read the program, and watch the musicians as they take the stage. Amarillo Symphony concerts begin promptly at the announced starting time.
If you would like to arrive a little earlier at 6:45pm before each masterworks performance in the upstairs lobby of the GNC, music director George Jackson hosts “Behind the Baton” a free pre-concert talk. We welcome all patrons to this immerse event!
Ticketholders who come late will not be seated in the hall until after the conclusion of the first work on the program. Concertgoers who must leave the hall before or during the playing of a piece will not be reseated until after that piece is concluded. In consideration of the performers and fellow concertgoers, we ask that you remain in your seat until the concert has ended.
There are two reasons to applaud at an Amarillo Symphony concert: as a greeting, and to show appreciation. Just before the concert begins, the orchestra members will all be seated on the stage, except for the Concertmaster – the violinist who sits in the first chair of the first row of the orchestra. The audience applauds to greet the Concertmaster when he or she comes onstage. The audience applauds again a few moments later when the Conductor comes onstage. Any soloists who will be performing will usually come onstage after an introduction by the Conductor; the audience applauds to greet the soloist or soloists as well. The audience does not applaud again until the end of each piece of music, to show your appreciation to the performers. Some longer pieces may have several sections, or movements, separated by a brief, silent pause. The audience typically does not applaud between movements of a piece. That said, applause is always appreciated, especially after a virtuosic performance.
Most concerts are 2-2 1/2 hours, which typically includes a 20-minute intermission.
Doors to the Globe-News Center for the Performing Arts will open about 50min before the scheduled performance time. Doors to the auditorium open 30min before the scheduled starting time. If you arrive before the doors to the auditorium are open there are seats in the down-stairs and 2nd floor lobby you may sit in to wait.
We welcome children of all ages to our movies music concerts, holiday concerts, and outdoor concerts at HODGETOWN, but our full-length classical concerts may be difficult for small children to maintain the attention span. The Amarillo Symphony does offer education programs for small children – click here for more information.
Students/Children of all ages receive (Grade School – College) $10 tickets. Tickets may be purchased at the Globe-News Center for the Performing Arts Box Office before the performance. Special rates apply for our HAPPY Holiday Pops concert and our HODGETOWN concert. Any child sitting in a seat must have a ticket.
Tickets for our Masterworks concerts range from $27 – $75. Please advise that tickets sold online will have online service fees.
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